Privacy Policy

Information We Collect

When you use our website, we may collect the following information:

• Contact information you provide through our contact form or estimate calculator, including your name, email address, phone number, and service address.
• Service details you submit when requesting an estimate, such as property type, number of rooms, and cleaning preferences.
• Usage data collected automatically, including your IP address, browser type, pages visited, and referring website.

How We Use Your Information

• To respond to your inquiries and provide estimates.
• To communicate with you about scheduled services via email and SMS.
• To improve our website and understand how visitors interact with it.
• To send marketing communications, if you have opted in.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. These include:

• Essential cookies required for the website to function properly.
• Analytics cookies from Google Analytics and Cloudflare Analytics to help us understand site usage and performance.
• Marketing cookies used to deliver relevant advertisements and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

We use trusted third-party services to operate our business:

• Google Analytics and Cloudflare Analytics for website analytics.
• SendGrid for sending email notifications.
• Twilio for sending SMS notifications.

These services may collect and process data in accordance with their own privacy policies. We encourage you to review their policies for more information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.